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  • Livie Pyatt reviewed
    JackInTheBox.com

    I enjoyd their burgers and fries. They mixd in a few curly fries with the reglar ones, which was kinda fun. I shared one curly fry with someone. My first visit felt pretty special to me. I liked it alot. Five out of five stars.

  • Andrew Allison reviewed
    JackInTheBox.com

    I tried to place a delivery order through the Jack in the Box app and chose Google Pay to pay. When I sent the order, I got an error saying there was a problem with my payment. I checked my info and tried again, but the same error came up. Even though both orders showed as failed in the app, I got two messages from Google Wallet saying I paid $33.19 twice, which is $66.38 total. I never got any confirmation for the orders. Nothing shows up in my Order History in the app. I called the store, and they said they have no record of any order. Worse, there’s no way to contact Customer Support directly: No phone number for help—just some line about privacy in the T&Cs. No live chat. The only form to fill out needs an order number, which I don’t have. Right now, it looks like Jack in the Box took $66.38 from me and gave me nothing, and I spent over two hours trying to fix this with no real support. I want a refund for both payments right away.

  • Tony Stoft reviewed
    JackInTheBox.com

    I visited Jackin the Box and ordered a berry smash jack. When I reached the window, I asked the girl about the senior discount. She told me they only give discounts on drinks, not on food. I've never heard of that kind of rule before, only for drinks. Because of that, I didn't get a discount since I just ordered a burger.

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